Facility Team Leader

Your role

• Supervise the daily operations within the property management function of a designated number of buildings, utilizing the Single Point of Contact methodology.
• Act as a liaison with Building Management, Landlord, Sub-Landlord, Sub-Tenant & Security of the main offices in the region.
• Assist FM with the preparation of bid invitations and coordination of bid submissions as per internal procedures.
• Supervise scheduling and completion of preventive maintenance and minor maintenance duties for both building and office equipment.
• Report on conditions, activities and problems to management, and respond to emergency situations.
• Ensure appropriate standards are developed and followed for continuous improvement and quality initiatives in service delivery to the occupants, Senior Management and the Landlord.
• Managing the interface between FM and user occupiers of key strategic sites across the region ensuring premises are fit for purpose and legally compliant.
• Provide advice and guidance to building occupiers, contractors, and support members of staff.
• Supervision of staff and contractors and a liaison role for other teams in FM and Property Services colleagues.
• Help with tracking and resolution of tenant requests received by the client ensuring that issues are addressed and resolved in a timely manner.
• Develop, lead and execute efficient and effective purchasing strategies based on Corporate Policies.
• Effectively manage Vendor Relationships to ensure smooth operations.
• Oversee office moves ensuring all critical deadlines are met.
• Perform and understand accounting procedures for invoice coding & payment processing.
• Participate in local HSE committees and provide RE input as required.
• Communicate effectively with clients, tenants and on-site associates to ensure any areas of concern are being addressed promptly and thoroughly.
• Act as back-up to and assists FM with budgeting, monthly variance reporting and tenant relations management.
• Enter and maintain all contacts/mailing lists in a central database & liaise with owner's Communications department.
• Ensure resources are available for meetings, including PowerPoint presentations and equipment, displays, handouts, meeting room and catering.
• Assist with health and safety initiatives and prepare documentation for staff training and event reporting.
• Assist with other areas of the Corporation as required.
• Participate in event planning process providing support with tasks related to Real Estate to the organizers.
• Perform ad-hoc administrative functions related to property management as assigned by FM.